Skip to main content

Policies & Terms

Privacy Policy

This privacy policy ("Privacy Policy") describes how Quadrupley, Inc. ("Quadrupley", "we", "us", or "our") collects, uses, discloses, transfers, and otherwise processes and handles (collectively "Processes") your personal data in relation to Word of Lore.ai. By accessing or using our website and services or otherwise interacting with us, you are deemed to have read, understood, and agreed to our Processing of your personal data as outlined in this Privacy Policy.

Types of data we collect and how we obtain it

We obtain information about you when you disclose it to us in the course of using our services, such as:

  • Your name and email address when you register a user account
  • Your billing information when you subscribe to any of our paid services and transaction records of payments made to or from you in relation to such services
  • Your marketing and communications preferences, which include your preferences about receiving marketing from us or third parties and the ways in which you prefer to be contacted
  • Any information you share when you comment on designated pages is restricted to members of Word of Lore
  • Your Discord username and any information you share when participating in our Discord server

We collect contact information when you communicate with us through certain channels of communication, such as:

  • Your email address when you communicate with us through email
  • Your mailing address when you communicate with us by post
  • Your social media handle when you communicate with us by social media
  • Your Discord username when you communicate with us through our Discord server

We gather technical information relating to you when you use our services, such as:

  • Your internet protocol (IP) address
  • Records of when you logged in or logged out of your account

We also collect technical information aggregated from all our users, such as:

  • Browser type and version
  • Device type
  • Time zone, country, and city
  • Operating system and platform
  • User demographics and statistical data
  • Other aggregated data about the devices and software used to access our website and services
  • User-generated content, inputs, and interaction data resulting from your use of our Interactive Features (as defined below), including but not limited to Publication articles with interactive AI components and Lore Labs interactive applications

We may also obtain information about you where it is publicly available or where required or permitted by law.

How we use data

We only use your personal data where permitted by law. Most commonly, we will use your personal data to perform a contract entered into with you, where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, and/or where we need to comply with a legal obligation.

This includes the following general purposes:

  • Register you as a user and/or customer, including creating your user account
  • Verifying your identity and age to ensure you have capacity to use our services
  • Providing support or assistance to you and responding to your queries
  • Processing and managing your payments, fees, and charges, and collecting and recovering money owed to us if you subscribe to our paid services
  • Providing you with marketing or other communications in accordance with your preferences
  • Responding to your messages by email, post, social media, or other channels of communication
  • Providing you with products or services that you have purchased
  • Managing our relationship with you, such as notifying you about changes to our services, updates to the terms and conditions of any service, or asking you to leave a review or participate in a survey
  • Administering and protecting our business and the services
  • Troubleshooting, data analysis, testing, system maintenance, support, reporting, hosting data, and other functions
  • Delivering our website and services
  • Facilitating, maintaining, and improving our Interactive Features, including but not limited to Publication articles with interactive AI components and Lore Labs interactive applications
  • Securely storing user-generated content, inputs, and interaction data to the extent necessary for the functionality and provision of Interactive Features
  • Monitoring and analyzing usage patterns of Interactive Features for the purposes of subscription management, billing, and service optimization

We will only use your personal data for the purposes for which we collected it unless required or permitted by law.

Advertising

If you have elected to receive advertising messages from us, we will direct relevant advertisements to you and make suggestions or recommendations to you about goods or services that may be of interest to you.

Aggregated technical information

We study aggregated technical information to better understand our users and improve our products and services. Aggregated data does not directly reveal your identity. However, it may indirectly identify you if combined with other data. We treat the combined data as personal data governed by this Privacy Policy.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website's computers and stored on your computer's hard drive. Cookies are required to use the Word of Lore.ai service. We use cookies to record current session information but do not use permanent cookies. You are required to re-login to your Word of Lore.ai account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

How we share data

Quadrupley, Inc. may share your personal data from time to time as detailed below. We take reasonable measures to ensure that third parties with whom we collaborate protect your personal data.

Quadrupley, Inc. does not sell your personal data.

Integration with third parties

Word of Lore.ai integrates with third-party platforms to provide you with a seamless range of features and services. Where you request integrations with third parties, we may share data with them as required to facilitate and give effect to the integration. This includes sharing necessary data with Discord to enable your participation in our Discord server.

Interactive Features

Word of Lore.ai provides certain interactive services, including but not limited to Publication articles with interactive AI components and Lore Labs interactive applications (collectively, "Interactive Features"). These Interactive Features are provided solely for educational, research, and entertainment purposes.

Our Interactive Features may collect user-generated content, inputs, and interaction data as described in this Privacy Policy to provide and improve their services. Any data collected through these features is stored securely where functionally necessary and solely for the purposes of providing, maintaining, and improving the Interactive Features. We explicitly affirm that we do not use user data collected through Interactive Features for any purposes other than those expressly described in this Privacy Policy or in the specific terms of service for each Interactive Feature.

Data storage

Word of Lore.ai's primary servers are located in Amsterdam, The Netherlands, and in the US East and Canada data centers operated by Amazon Web Services (AWS).

For our Interactive Features and related services, we engage in partnerships with reputable cloud providers and technology companies, including but not limited to Amazon Web Services Canada, Inc., Pinecone Systems, Inc., Ghost Foundation Ltd, and Discord Inc. We implement industry-standard security measures and best practices in collaboration with these partners to protect user data. By using our services, you also agree to us sharing data from you with our third-party vendors and hosting partners so that we can provide you with our services.

Vendor assessments

Word of Lore.ai relies on third-party vendors for infrastructure, professional advice, and other critical aspects of its business operations. Word of Lore.ai has vendor selection processes in place to assess vendors for suitability, including in relation to how vendors handle personal data. Word of Lore.ai ensures that it has legally binding arrangements with vendors to ensure that personal data disclosed to vendors is protected to the same standards that Word of Lore.ai itself offers and in compliance with all applicable personal data protection laws.

Disclosures required by law

Word of Lore.ai may disclose your personal data under special circumstances, such as where required by any applicable law or regulation or when your actions violate the Terms of Service.

You may withdraw your consent to our use of your personal data at any time. However, please note that we collect personal data where we believe it is necessary to provide you with our services. Accordingly, if you withdraw your consent to our use of your personal data, we may not be able to provide such services to you.

For example, if you withdraw your consent to our use of your billing information, we will be unable to process payments from you. Consequently, we will not be able to offer you our paid services, and any paid services you have with us will be cancelled.

Access and correction of your personal data

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You may request access to your personal data and correction of incomplete or inaccurate personal data at any time.

Retention of personal data

Word of Lore.ai retains your personal data (i) where necessary to fulfil the purposes for which we collected it, (ii) where necessary for business or legal purposes, or (iii) where required or permitted by law.

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and cannot be responsible for their products and services, information, materials, and practices, including security practices. If you access any third-party website, service, or content, even if it is through a link from our website, you do so at your own risk. We encourage you to read the privacy policy of every website you visit.

Changes

We may periodically update this Privacy Policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Word of Lore.ai primary account holder information or by placing a prominent notice on our site.

Age Restriction

Word of Lore.ai is intended for use by adults. For the purposes of this policy:

  1. In the United States, Canada, and most other countries, "adult" means 18 years of age or older.
  2. In the European Union and the United Kingdom, "adult" means 16 years of age or older, unless a member state has specified a higher age limit (not exceeding 18 years).
  3. In Japan, "adult" means 20 years of age or older.

By using this service, you represent and warrant that:

a) You are of legal age as defined above for your jurisdiction to form a binding contract with Quadrupley, Inc., or

b) You are at least 13 years old and have obtained verifiable parental consent to use this service.

If you are under 13 years of age, you may not use Word of Lore.ai under any circumstances.

Minimum age requirement

The minimum age requirement for using Word of Lore.ai is 18 years old.

Compliance with Privacy Regulations

Word of Lore.ai complies with applicable privacy regulations, including GDPR and CCPA.

Questions

Any questions about this Privacy Policy should be addressed to humans@wordoflore.ai.